Health Insurance Information

Are you a Health Insurance member?

If you are a member of a health insurance plan that covers Osteopathy, Physiotherapy, Chiropractic and Massage? Bodytonic Clinic can assist you. We provide treatments in Canada Water SE16, near Canary Wharf E14 and Stratford E15 (E20), London. You can easily book online or call us if you have any questions.

FAQ’s for Health Insurance:

Do I need to check with my insurance provider before booking an appointment?
- Yes, you should always verify with your insurance provider. Please visit their website or contact customer service for guidance regarding your coverage.
Do I need to contact my insurance provider before attending my appointment?
- Yes, it is important to check your membership plan terms and conditions. Coverage for services like osteopathy, physiotherapy, chiropractic, and massage can vary, so please confirm your eligibility directly with your provider.
Do I need to complete a claim form before booking?
- You can pay for your treatment in the clinic and then submit a claim to your insurance provider for reimbursement. We provide electronic invoices after treatment, which can be used when submitting your claim.

Claiming Your Health Shield Cash Plan Allowances

Bodytonic Clinic supports Health Shield members through our multi-disciplinary network of professional health practitioners. Patients covered by a Health Shield corporate cash plan might be able to reclaim their treatment fees for Osteopathy, Physiotherapy, Chiropractic, and Podiatry/Chiropody. Because Health Shield functions on a Pay & Reclaim framework, you settle your treatment fee in clinic on the day of your appointment, and we instantly provide the accredited clinical invoice required to request your insurer reimbursement.

To ensure zero delays with your Health Shield claims administrator, your diagnostic paths and face-to-face recovery sessions are delivered directly at our physical facilities, which serve as the core treatment hubs for our local neighbourhood:

South East London Hub (Canada Water SE16): Receive your accredited practitioner invoice at our premier multi-suite wellness clinic in Canada Water. This central facility serves as the primary medical location for patients across Bermondsey, London Bridge SE1, New Cross SE14, and Deptford SE8.

East London Hub (Stratford E15): Access your accredited therapy pathway at our modern Stratford Clinic Hub, delivering direct physical coverage for families navigating our regional in the East Village E20, Bow E3, Newham, Leytonstone, Leyton E10 E11, and Wapping E1W.

Mandatory Reimbursement Check: Health Shield policies approve claims based strictly on the professional registration status of the treating clinician. At Bodytonic Clinic, your health pathways are explicitly fulfilled by practitioners holding active registrations with their respective UK statutory registers: the General Osteopathic Council (GOsC), the General Chiropractic Council (GCC), or the Health and Care Professions Council (HCPC). Every invoice we issue prominently displays these mandatory statutory credentials to guarantee a smooth reclamation process. Always review your personal corporate benefit limits before booking.

COMMUTER NOTICE:
If you are commuting from Canary Wharf E14 or The City of London E1, our step-free Canada Water location features 8 private treatment rooms open Monday through Saturday. It is located exactly one stop away (under 5 minutes total travel time) via the Jubilee Line, allowing you to easily complete your session before, during, or after your office hours.