Bodytonic Clinic operates on a Self-Pay basis. Patients settle their account at the time of their appointment and then submit their receipt to Cigna for reimbursement.
To facilitate your claim, we provide a Specialist Insurance Receipt via email immediately after your treatment. This document includes all the mandatory information Cigna requires to process a reclaim:
Before booking your appointment, it is your responsibility as the policyholder to ensure that your specific Cigna plan covers your chosen treatment at our clinic.
Cigna offers a vast range of policies with different levels of cover. To avoid any disappointment or declined claims, we strongly advise you to check the following with Cigna directly:
Bodytonic Clinic provides the documentation to support your claim, but we cannot guarantee reimbursement and are not responsible for claims declined by your insurer.
Patients commonly use their Cigna cover for the following services at our London clinics:
We work with all major UK health insurers including AXA, Bupa, and Vitality.
This depends entirely on your personal policy. While we provide the necessary receipts, Cigna may deduct your annual excess or apply a “per-session” cap. Please check your Table of Benefits before your visit.
Many Cigna plans allow “Direct Access” (self-referral) for Osteopathy and Chiropractic, but Physiotherapy often requires a GP note. You must check this with Cigna to ensure your claim is valid.
Yes. Our Canada Water clinic is one stop away on the Jubilee Line, and our Stratford clinic is few stops on the Jubilee line.
Know what the difference is?
Read bodytonic clinic’s Guide for Osteopathy, Physiotherapy and Chiropractic
Offers rehabilitation to all major systems of the body, including neurological, respiratory and cardio-vascular
Primarily treats the musculoskeletal system of the body
Deals primarily with spinal manipulation
