We are pleased to announce that Bodytonic Clinic is a recognised provider for Healix Health Services. If you have private health insurance managed by Healix, you can use your policy to fund your treatments at our clinics in Stratford and Canada Water.
Bodytonic Clinic operates on a Self-Pay basis. Patients settle their account at the time of their appointment and then submit their receipt to Healix for reimbursement.
To facilitate your claim, we provide a Specialist Insurance Receipt via email immediately after your treatment. This document includes all the mandatory information Healix requires to process a reclaim:
Before booking your appointment, it is your responsibility as the policyholder to ensure that your specific Healix plan covers your chosen treatment at our clinic.
Healix offers a vast range of policies with different levels of cover. To avoid any disappointment or declined claims, we strongly advise you to check the following with Healix directly:
Bodytonic Clinic provides the documentation to support your claim, but we cannot guarantee reimbursement and are not responsible for claims declined by your insurer.
Patients commonly use their Cigna cover for the following services at our London clinics:
We work with all major UK health insurers including AXA, Bupa, and Vitality.
In most cases, yes. Healix Health Services typically requires you to see a GP or have a triage consultation before they authorise treatment for Physiotherapy, Osteopathy, Shockwave or Chiropractic. Please contact Healix directly to confirm their specific requirements for your policy.
No. We operate a “Pay and Reclaim” policy for Healix members. You pay for your treatment at the clinic, and we provide you with a full medical receipt to submit to Healix for reimbursement.
You do not need an authorisation code to book your appointment with us, as you are paying directly. However, we strongly recommend you get authorisation from Healix before you visit to guarantee they will pay you back.
Some insurance policies have a “session cap” (e.g., they only pay up to £50 per session). If our appointment fee is higher than this cap, you will be unable to claim the difference. Please check your policy limits before booking.
Generally, no. Healix usually only reimburses for clinically necessary treatments like Physiotherapy, Osteopathy, Shockwave and Chiropractic. Wellness treatments like massage are rarely covered.
Radial Shockwave is often covered but frequently requires a separate authorisation from standard Physio/Osteo/Chiro. Please check with Healix specifically for “Shockwave” coverage before booking.
Know what the difference is?
Read bodytonic clinic’s Guide for Osteopathy, Physiotherapy and Chiropractic
Offers rehabilitation to all major systems of the body, including neurological, respiratory and cardio-vascular
Primarily treats the musculoskeletal system of the body
Deals primarily with spinal manipulation
