COVID-19 infection control measures
Coronavirus disease (COVID-19) Infection Control measures taken at bodytonic clinic, London.
COVID-19 Changes
All of our services are now OPEN. We will continue to do our best to ensure we remain COVID secure and maintain standards for the safety of our customers. In this page, we have outlined the measures we took at bodytonic clinic over the course of the pandemic in order to prioritise your health and safety. The government has now withdrawn all restrictions in regards to PPE within healthcare settings. We will update you as best we can about all future developments.
- bodytonic clinic Canada Water – OPEN
- Osteopathy available in Canada Water
- Physiotherapy available in Canada Water
- Shockwave Therapy available in Canada Water
- 1-2-1 Pilates available in Canada Water
- Foot Health available in Canada Water
- Video Appointments available in Canada Water
- Personal care services (Massage, Body Waxing) available in Canada Water
- Laser Hair Removal available in Canada Water
- Personal care services (Facial Waxing and Facials) available in Canada Water
- Studio classes remain unavailable in Canada Water
- bodytonic clinic Stratford – OPEN
- Osteopathy available in Stratford
- 1-2-1 Pilates available in Stratford
- Massage available in Stratford
- Foot Health available in Stratford
- Video Appointments available in Stratford
- bodytonic clinic Wapping – CLOSED until further notice
Throughout the lockdown, the UK government along with several organisations such as Public Health England (PHE), the General Osteopathic Council (GoSC), and the Institute of Osteopathy (iO) have provided guidelines and standards to which all clinics must adhere to. The government has now withdrawn all restrictions in regards to PPE within healthcare settings.
Prior to your arrival
We have introduced digital forms to be completed prior to your appointments. Please ensure you complete your patient registration form prior to your appointment with us.
Video Appointments
If you would like an appointment from the comfort of your own home then video call appointments are a great option for you. We can diagnose, advise and treat patients via video calls using rehabilitation exercises along with postural assessments and lifestyle advice. We also offer skin care video consultations.
Not all treatments with our Osteopaths are hands on so we are really pleased to be able to offer this service for the community. In addition to this we have moved our 15-min FREE consults online as well. During this time you can speak to one of our Practitioners and they will be able to answer any questions that you may have. Alternatively when can arrange a phone call if a video call is not possible. 15-min FREE video consultations are available for Osteopathy, Physiotherapy, Pilates, Facials and Foot Health.
Whilst you are in the clinic
Your safety
Prior to lockdown, we completed the installation of automatic touch-free alcohol hand gel dispensers for you to use. We still advise that you make use of these in order to sanitise your hands when you enter the clinic setting.
PPE Equipment
In line with Public Health England, GOsC, and IO guidance, all restrictions in regards to PPE within healthcare settings have been lifted. Therefore, the requirement to wear masks has now been removed. It will now be optional to wear masks. We at bodytonic clinic will still provide spare masks if you require one.
* Please always make your practitioner aware before treatment if you are allergic to latex.
Cleaning
We will be maintaining our high standards of cleaning within the clinic. In addition to this, each clinic room will be wiped down including all touch points (door handles, units, treatment tables, pillow cases etc). We are unfortunately unable to provide teas and coffees until further notice but we are able to provide water so please do bring in your own water bottle.
Payment Changes
You can now pay with PayWave up to £100 (increased from £45) and since October 2021 have been accepting American Express (so that you can collect all your air miles!). Should you have any questions or queries then please do not hesitate to contact one of the team and they will be able to help you.
Updated June 2022
And finally
COVID-19 has changed the way we all work. We have made all changes needed in the clinic in-line with government guidance. Our governing body (GOsC & iO) policies and procedures will develop and adapt going forward so please be mindful and understanding whilst we make and introduce these changes.
So on behalf of the team at bodytonic clinic we look forward to welcoming you back into the clinic to resume your treatments at some point in the future.
Until then please stay safe and healthy!